Welcome to Abelha Honey Co. By accessing our website or purchasing our products, you agree to follow the Terms & Conditions outlined below. Please read these terms carefully before using our website or placing an order.
1. Use of Our Website
You agree to use the Abelha Honey Co. website only for lawful purposes and in a way that does not interfere with the website, its services, or other customers.
You may not use our website to engage in fraudulent activity, attempt unauthorized access, distribute harmful content, or interfere with the security or operation of our website.
2. Products and Product Information
We make every effort to ensure that product names, descriptions, ingredients, images, sizes, prices, and other information displayed on our website are accurate and up to date.
Because honey is a natural product and many of our products are handcrafted in small batches, slight variations in color, texture, consistency, or appearance may occur. These natural differences are not considered defects.
Product images are provided for illustration, and actual packaging or appearance may vary slightly.
3. Product Availability
All products are subject to availability. We reserve the right to change, discontinue, or limit the quantity of any product at any time without prior notice.
If a product becomes unavailable after you place an order, we may contact you to discuss an alternative product, replacement, or refund for the unavailable item.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information, including your billing, shipping, and contact details.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving incorrect pricing, product availability, payment problems, suspected fraudulent activity, or other legitimate business reasons.
Orders are processed after payment has been successfully authorized or received.
5. Pricing
All product prices displayed on our website are subject to change without notice.
We make reasonable efforts to maintain accurate pricing information. However, if an incorrect price is displayed due to an error, we reserve the right to correct the error and cancel or adjust the affected order where appropriate.
Applicable taxes, shipping charges, and other fees may be added during checkout where required.
6. Shipping and Delivery
We make reasonable efforts to process and ship orders within the estimated timeframe provided on our website.
Delivery times may vary depending on the shipping destination, carrier, weather, holidays, peak seasons, and other circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address. Abelha Honey Co. is not responsible for delays or additional charges caused by incorrect or incomplete delivery information.
7. Returns and Refunds
Because our products are food items, returns and exchanges may be limited for health and safety reasons.
If you receive an incorrect, damaged, defective, or otherwise problematic product, please contact us as soon as possible after delivery.
We may request your order information and photographs of the product to help us review the issue. Depending on the circumstances, we may provide a replacement, refund, store credit, or another appropriate resolution.
8. Food Allergies and Ingredients
Customers are responsible for reviewing product ingredients and allergen information before purchasing or consuming our products.
Our products may contain ingredients that could cause allergic reactions or may be produced in an environment where other ingredients are handled.
If you have a known food allergy, intolerance, or dietary restriction, please review the applicable product information carefully before consumption.
9. Product Storage and Use
Customers are responsible for properly storing and handling products after delivery.
Please follow the storage instructions provided on the product packaging or product page.
Because honey is a natural product, changes such as crystallization, color variation, or texture changes may occur over time. These changes can be natural characteristics of honey and do not necessarily indicate that the product is spoiled.
10. Promotions and Discounts
Abelha Honey Co. may occasionally offer discount codes, special offers, seasonal promotions, bundles, and other promotional opportunities.
Each promotion may have its own conditions, expiration date, minimum purchase requirements, or product exclusions.
Unless otherwise stated, promotional offers cannot be combined with other discounts. We reserve the right to modify or end a promotion at any time.
11. Intellectual Property
All content on this website, including the Abelha Honey Co. name, logo, product photographs, graphics, text, product descriptions, designs, and other materials, is owned by or licensed to Abelha Honey Co.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. Customer Reviews and Content
If you submit a review, testimonial, photograph, comment, or other content to Abelha Honey Co., you agree that the content is accurate and does not violate the rights of another person or business.
By submitting content, you give Abelha Honey Co. permission to use, display, reproduce, and share that content for business and marketing purposes where permitted by applicable law.
We reserve the right to remove content that is inappropriate, misleading, unlawful, offensive, or unrelated to our products.
13. Third-Party Services and Links
Our website may use third-party services or contain links to external websites, including payment providers, shipping companies, social media platforms, analytics services, and other online services.
Third-party websites and services operate under their own terms and privacy policies. Abelha Honey Co. is not responsible for the content, availability, security, or practices of third-party websites.
14. Health and Product Information
Information provided on our website about honey, ingredients, flavors, recipes, or suggested uses is intended for general informational purposes only.
Our product information is not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered medical, nutritional, or professional health advice.
Customers should make purchasing and consumption decisions based on their individual needs and circumstances.
15. Limitation of Liability
To the extent permitted by applicable law, Abelha Honey Co. will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or products.
Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable law.
16. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect information provided by customers and website visitors.
17. Changes to These Terms
Abelha Honey Co. may update these Terms & Conditions from time to time to reflect changes to our products, services, website, business practices, or applicable laws.
When changes are made, the updated version will be posted on this page along with a revised Last Updated date.
We encourage customers to review these terms periodically.
18. Acceptance of Terms
By accessing our website, creating an account, or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.
If you do not agree with these terms, please discontinue use of the website.
19. Applicable Law
These Terms & Conditions will be interpreted and applied in accordance with applicable laws and regulations governing Abelha Honey Co. and its business operations.
Any disputes relating to our website, products, or services will be handled in accordance with applicable law.